Privacy Policy
This Privacy Policy Statement applies to us but not to other companies, organizations or websites to which we are linked.
You consent to and authorise Slater & Levin and its employees to include your personal information in our database compiled by us for use in direct marketing by us. If you do not wish to receive marketing material from us, you can opt-out (unsubscribe) by contacting us via email, phone or SMS.
If you choose to opt out (unsubscribe) your personal information may be stored on the databases of our suppliers and / or affiliates, or third parties (tradespeople) which we have already shared your personal information with (with your consent) as at the date of your request to opt-out (unsubscribe).
In relation to personal information from children, we do not knowingly collect personal information from individuals under 18 years of age. If a user is a parent or guardian, please do not allow your children to submit personal information without the parent or guardian's prior consent.
What types of personal information do we collect:
The types of personal information we collect about you will depend on the purpose for which the personal information is collected. This can include:
- in the case of customers to whom we are providing services – your name, date of birth, residential address, postal address, email address, telephone number(s), your occupation and business address, financial information including your bank account details and credit card information, information regarding your family members, partner and roommates, details of previous properties owned or leased by you;
- if you have requested to receive news about exclusive offers, promotions, or events – your name, mailing or street address, email address, and telephone number(s);
- if you have contacted us to make a complaint, provide feedback, submit an enquiry, request a call-back – your name, mailing or street address, email address, and telephone number(s);
- in the case of prospective employees or contractors – information contained in your application or résumé, recorded during any interview, or obtained through any pre-employment checks, and government-issued identifiers such as tax file numbers; and
- in the case of our suppliers and distributors – your name, mailing or street address, email address, and telephone number(s).
Generally, we will not collect sensitive information about you. However, in certain circumstances, we may need to collect limited sensitive information.
If you provide us with other individual's personal information (e.g. contact details of your solicitor or your emergency contact), you must obtain the consent from that person prior to passing on their personal information, informed them that their personal information will be provided to us and handled in accordance with this
Privacy Policy.
How we collect your personal information
We may collect your personal information from you directly, including when you:
- access or use our website;
- make enquiries about us or our services or otherwise communicate with us by telephone, in person, by email, via our website or an online form or otherwise;
- sign up to receive news and exclusive offers, promotions, or events;
- enter surveys, competitions, promotions or requesting information or material from us; or
- apply to work with us or are engaged by us as a contractor.
There may be instances where we collect personal information about you other than directly from you. These include from:
- publically available information and databases;
- third parties (such as your referees, credit reporting agency, your legal adviser), property developers;
- other agents and valuers;
- tenancy service providers; and
- prior lessors or property managers.
We also use the following technologies to collect technical information and general analytics:
- cookies, which are data files that are placed on your device and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org;
- log files, which track actions occurring on our websites; and
- web beacons, tags, and pixels, which are electronic files used to record information about how you browse our websites.
By using our websites, you are consenting to the use of these technologies in accordance with this Privacy Policy.
Can you choose not to disclose your personal information?
If you contact us to make a general enquiry about us or our business, you do not have to identify yourself or provide any personal information. Alternatively, you can also notify us that you wish to deal with us using a pseudonym.
However, if we are not able to collect personal information about you, we may not be able to provide you with the information or assistance you require. For example, we will not be able to send you information you have requested if you have not provided us with a valid email address or telephone number.
If you want, you can disable your web browser from accepting cookies and other technologies used to collect technical information and general analytics. If you do so, you can still access our websites, but it may impact your user experience.
What we use your information for
In general, we use your personal information for purposes connected with our business. Some specific purposes include:
- to provide our products and services to customer (including acting as an agent for vendors, purchasers, landlords and tenants in relation to a property);
- responding to your enquires and communicating with you;
- to consider you for a job at Slater & Levin;
- for direct marketing purposes where you have consented or as permitted by law; and
- to enable the proper operation and functionality of our products and services.
Technical information and general analytics is used for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are on our website, and to improve our websites and our products and services.
We will only send you direct marketing communications (either through mail, SMS or email), including offers, news and exclusive offers, promotions, or events, where you have consented to do so. You may opt-out of receiving direct marketing communications at any time by contacting us or by using opt-out facilities provided in the direct marketing communications.
Third party disclosure
We may also disclose your personal information to third parties for the purposes outlined above. Such third parties include:
- our professional advisers (such as law firms, banks or auditors);
- our employees, contractors and third party service providers who assist us in performing our functions and activities (e.g. financial institutions, IT providers, mortgage referral services and valuation providers);
- organisations authorised by us to conduct promotional, research or marketing activities;
- potential buyers, tenants, real estate agents and brokers for the purposes for which the information was collected or to whom you have authorised us to disclose your information;
- debt collection agencies;
- anyone authorised by you to deal with us on your behalf;
- any of our related companies;
- government and statutory authorities;
If we disclose your personal information to third parties we will use reasonable commercial efforts to ensure that such third parties only use your personal information as reasonably required for the purpose of disclosure and in a manner consistent with applicable laws, for example by including suitable privacy and confidentiality clauses in our agreement with a third party service provider to which we disclose your personal information.